Grow
Digital Foundations
Digital Products
CLEAN Helpdesk
Product strategy, stakeholder coordination, technical delivery, testing and accessibility for a UK government climate, environment and nature support platform.
Explore More Grow WorkClient
CLEAN Helpdesk (UK International Development)
Industry
Public Sector / Climate & Environment
Category
Digital Products
Pillar
Grow
Initiative
Social Impact
Overview
Grow provided embedded technical product ownership and delivery support for the CLEAN Helpdesk, a digital platform providing climate, environment and nature resources and technical assistance to UK government officials.
Rather than operating solely as a development team, we worked within the organisation's delivery environment, connecting internal stakeholders with external development partners and helping guide the product through requirements, prototyping, delivery, testing and quality assurance.
Challenge
The platform needed to bring together access to specialist climate, environment and nature resources and technical assistance within a usable digital service for UK government officials.
Delivering the product required coordination between organisational stakeholders and external technical delivery teams while maintaining clear requirements, user journeys, quality standards and accessibility considerations.
Our Role
- Technical product ownership
- Product direction
- Stakeholder coordination
- Requirements definition
- User journey development
- Backlog prioritisation
- Prototyping support
- External development coordination
- User testing
- Quality assurance
- Accessibility support
Solution
Grow worked in an embedded product and technical consulting capacity.
Stakeholder requirements were translated into actionable product requirements and user journeys.
The product backlog was prioritised to support delivery.
Prototyping and development were coordinated with external development partners.
Testing and quality assurance were used to assess the product throughout delivery.
Accessibility formed part of the product-delivery process, including supporting delivery against WCAG 2.2 Level AA accessibility requirements.
Key Capabilities
Outcome
- The engagement demonstrates Albertron/Grow's ability to provide more than standalone development capacity.
- We can embed within an organisation as product and technical consultants, connect stakeholders with development teams, translate organisational needs into actionable technical requirements and take ownership of the delivery process through testing and continuous improvement.
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